FAQ & return policy
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It’s very simple.
Use this link BUILD MY CUSTOM WATCH to choose your case, band, and display colors (check the reference images in the listing for section numbers & watch case options).
If your option isn’t presented on the custom build form. You can still purchase an option most similar to yours and leave any additional information/description inside the “Notes” form that will pop up.
If I have any questions from there, I will reach out to your email for any clarification (please leave it in the “Notes” section as well). -
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No.
I only work with brand new watches that I source - this keeps quality and consistency locked in. If you’ve got a custom idea, please email me at: NocturnalTimewatches@gmail.com
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Yes - but not from this website.
If you’re outside the U.S., you can order through my 👉ETSY STORE.
Etsy handles international shipping and checkout, so you can get your custom build delivered almost anywhere in the world.
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All orders ship from sunny Florida.
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Yes,
I ship to all U.S. military addresses worldwide, including APO, FPO, and DPO. Just enter your base info at checkout like a standard U.S. address.
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Short answer: Yes - but with a disclaimer.
The watches I use are originally rated at 100 meters water resistance, and I take care during the modding and reassembly process to maintain that integrity as much as possible.
While the case and seals are reinstalled properly, I recommend using common sense:
Washing hands, rain, or splashes — totally fine.
Swimming or full submersion? Not recommended, just to play it safe since it’s no longer sealed in a factory environment.
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No.
Customizing the watch voids their original warranty.
But every watch is checked carefully before shipping to make sure they work properly.
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No.
Nocturnal Time is an independent brand and is not affiliated with, endorsed by, or sponsored by Casio Computer Co., Ltd.
I simply use genuine Casio watches as the base for my customer’s requested custom builds.
Return Policy
Returns or exchanges are accepted within 7 days of delivery if:
The watch has no signs of use and in original packaging
Return shipping is covered by the buyer
Custom builds are not eligible for return
To start a return, email to: NocturnalTimewatches@gmail.com
The 7-day window starts from the delivery of your watch.